Uptown Pokies Casino Terms & Conditions 2026

You must be at least 18 years old, and also of legal gambling age in the place where you live, to open or use an account. If the legal age where you live is higher than 18, the higher age applies to you. Play is for personal, non-professional use only. Our employees, the employees of our affiliates and their immediate family members may not play. Participation is void wherever interactive gambling is prohibited by law, and it is your responsibility to check that online gambling is lawful where you are. We may ask for proof of age at any time, and any account found to belong to a person under the legal age will be closed and its balance and winnings forfeited.

Each player may hold one real-money account only. If we find more than one account linked to you, including accounts opened under different personal details, we may close them all, void any winnings and cancel pending withdrawals. To register, you click Sign Up, complete the form with accurate personal details and set your login credentials. You must play only for yourself and never on behalf of another person or a beneficial owner. You are responsible for keeping your login details private, and you remain responsible for all activity and losses on your account. Do not let anyone else access or play on it. Notify support immediately if you suspect unauthorised use.

We follow know-your-customer and anti-money-laundering practices. The name on your account must match the name on every payment method you use. You must complete account verification before your first withdrawal. We may request proof of identity, proof of address, evidence of the source of your funds or wealth, and proof of how a payment instrument was funded. For withdrawals linked to free bonus promotions of $25 to $50, we require a utility bill that matches your registered address. If verification cannot be completed, your account will be suspended. Providing incorrect or misleading information may result in your balance being confiscated.

We accept Visa, Mastercard, Neosurf, Bitcoin, other cryptocurrencies, digital wallets and bank transfer. Accounts operate in AUD or BTC. Minimum deposits start at $10 overall and vary by method, reaching $45 for bank transfer; we state no maximum deposit. The minimum withdrawal is $100, with per-transfer, weekly and monthly ceilings shown in your cashier. Our standard weekly withdrawal ceiling is $5,000, which management may raise or lower depending on VIP status. Every deposit must be turned over at least once before you request a payout. Approved withdrawals are processed within 72 business hours of verification. Never use a payment method in another person's name.

Our welcome package is a $10 free chip claimed with code GDAY10, plus a 250% match on your first deposit up to $2,500, with a $25 minimum deposit for the match. The deposit match carries 30x wagering on deposit plus bonus. Free bonuses carry 60x wagering unless stated otherwise. During wagering, the maximum bet is $10; exceeding it voids promotion winnings. Deposit bonuses above 100% have a maximum cash-out of 15x the deposit unless stated otherwise, and no-deposit credits are capped at 5x the bonus. Claim your bonus before wagering your deposit. Bonuses cannot be stacked, and only one offer is allowed per person, household, email address, card and shared device. A bonus is removed from your account when you request a withdrawal, unless stated otherwise.

Slots count toward wagering. Blackjack of every type, video poker, craps, American roulette, baccarat and other table or non-slot games do not count unless a promotion says so. While a bonus is active, European roulette is not permitted, and bets on red or black in roulette are not allowed; winnings from such bets are voided. Progressive jackpot games are excluded from bonus play unless specified, including Aztec's Millions, Caribbean Hold'em Poker, Caribbean Stud Poker, Caribbean Draw Poker Jackpot, Cleopatra's Gold Jackpot, Pinatas, Let Em Ride, Shopping Spree II and Spirit of the Inca. A promotion ends when wagering is met or your balance drops below $0.50, at which point any remaining bonus balance is cleared.

We do not publish a fixed list of excluded countries in these terms. Instead, participation is void in any jurisdiction where gambling or interactive gambling is prohibited by law. You must not register or play from such a location, and you are solely responsible for confirming that your activity is lawful where you live. If we determine that you have played from a prohibited location, we may close your account, void winnings and confiscate your balance. We may use technical checks, including location and device data, to help us enforce this clause, and we may update the places we cannot serve to reflect changes in law.

Our games are supplied by Realtime Gaming. If the result displayed in your software differs from the result on our game server, the server result is official and final. We may add or withdraw games at any time. Cheating, collusion, professional or group play, and the use of bots or other automated systems are forbidden, and wagers placed through unapproved software may be invalidated retroactively. Bonus abuse, meaning no-risk or low-risk strategies designed to extract promotional money, is also prohibited. Where we find unfair play, we may void winnings, confiscate your balance and close your account without notice.

If you do not log in or play for 12 months or more, your account is classified as inactive, and any balance remaining on it is voided. We recommend withdrawing funds you do not intend to play with and logging in regularly if you wish to keep your account active. We are not obliged to contact you before an account becomes dormant. Voided balances cannot be reinstated, so please keep track of your own account activity and review your balance from time to time.

We may close any account at any time and for any reason, without notice. Where we do so, we may credit your balance, except in the circumstances listed under prohibited conduct, where winnings may be voided and the balance confiscated. If you wish to close your account, contact our support team by live chat or email. Responsible gaming tools, including self-exclusion, are available; see our Responsible Gaming information or ask support to set them up. If gambling is causing you harm, please stop, use these tools and consider contacting a free, confidential support service in your area.

We may void winnings and confiscate your balance if you hold multiple accounts, use a payment method that does not match your name, cash out before meeting promotion requirements, supply false information, play while underage or from a prohibited place, let another person use your account, or engage in prohibited behaviour at another online casino. Chargebacks, payment disputes and reversals may lead to balances being withheld or adjusted, accounts closed and amounts recovered, including through legal proceedings. Abusive language, including in usernames, may lead to suspension. You are responsible for your account security, all losses on your account and any taxes on winnings. We are not liable for computer, connection or software failures beyond our control.

If you disagree with a game outcome, you must submit a written complaint within fourteen (14) days of the event. Please contact our support team first so we can review the game records and respond. We will make every reasonable effort to resolve complaints fairly, and our decision, based on our server records, is final to the extent permitted by law. These terms are governed by the laws applicable to the casino's operating jurisdiction, and any dispute that cannot be settled directly will be handled under those laws. Nothing in these terms limits any rights you hold under mandatory consumer law.

We may update these terms from time to time, for example to reflect new promotions, legal requirements or changes to our services. The current version, 1.4, takes effect on 21 May 2026. Updated terms apply from the date shown on the page, and your continued use of your account after that date means you accept them. Please review this page periodically. Promotions may also carry their own specific terms, which apply alongside these terms; if there is a conflict, the promotion's specific terms prevail for that offer. If you do not agree with any change, stop playing and contact us to close your account.